Privacy Policy – How gojackpot2 Protects Your Data

This Privacy Policy applies to all users of the gojackpot2 platform, including the website at gojackpot2.app and any associated mobile browser services. It explains what personal data we collect, why we collect it, how we use it, who we may share it with, and what rights you have regarding your data.

By registering an account or continuing to use gojackpot2, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, you should not use the platform.

gojackpot2 collects the minimum personal data necessary to operate the platform, process transactions, verify identities, and maintain account security. The categories of data we collect include:

We do not collect sensitive personal categories such as racial or ethnic origin, political opinions, religious beliefs, or health data as part of standard account operations.

Your personal data is used only for the purposes described below. We do not use your data for purposes beyond what is reasonably expected from your use of an online gaming platform.

• Account creation and management – to register your account, verify your identity, and maintain your profile on gojackpot2.
• Processing transactions – to process PHP deposits and withdrawals via Philippine bank transfer, mobile banking, and local e-wallet channels.
• Identity verification (KYC) – to confirm your age (21+) and identity before processing your first withdrawal, as required for account security.
• Game and bet operation – to record and settle bets, maintain game history, and calculate any applicable rewards or VIP tier progress.
• Platform security – to detect fraudulent activity, prevent unauthorised access, and protect account holders from security threats.
• Customer support – to respond to your queries, resolve disputes, and communicate important account-related information.
• Responsible gaming – to support self-exclusion requests, deposit limit settings, and account closure related to responsible gaming.
• Legal and compliance obligations – to meet applicable legal requirements including anti-money laundering procedures where required.

gojackpot2 does not share your personal data with third parties except in the following limited circumstances:

• Payment processors – Philippine bank transfer networks, mobile banking providers, and local e-wallet service providers are provided with the transaction data necessary to process your deposits and withdrawals in PHP. They receive only what is needed to complete the transaction.
• Identity verification services – third-party KYC service providers may process your identity documents to verify your age and identity. These providers operate under strict data handling agreements.
• Technology and platform providers – infrastructure providers that host the gojackpot2 platform and game software may have access to technical data as part of service delivery. All such providers are bound by data confidentiality agreements.
• Legal and regulatory requirements – where required by applicable law or by a lawful authority, gojackpot2 may disclose personal data. We will only comply with requests that are properly authorised under law.

All third parties that process data on our behalf are required to handle it securely and only for the specified purpose. We do not permit them to use your data for their own purposes.

gojackpot2 implements technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include:

• SSL/TLS encryption on all data transmitted between your device and our platform.
• OTP (one-time password) verification for login and account security actions.
• Access controls that restrict internal access to personal data on a need-to-know basis.
• Secure storage of identity documents submitted for KYC, with access limited to verification personnel.
• Session security measures to protect active gaming sessions from hijacking or interference.

No data transmission over the internet is completely risk-free. While we take all reasonable steps to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at [email protected].

gojackpot2 retains personal data for as long as your account is active and for a reasonable period thereafter as required by legal, compliance, and dispute resolution obligations. Specific retention considerations include:

• Account information is retained while your account is active and for a period after closure to support any disputes or legal claims.
• Transaction and gaming records may be retained for compliance and audit purposes beyond account closure.
• KYC documents are retained for the period required by applicable legal obligations.
• Communications with our support team are retained as necessary to resolve ongoing issues.

When personal data is no longer required for any of the above purposes, we take steps to securely delete or anonymise it.

As a user of gojackpot2, you have rights regarding the personal data we hold about you. You may exercise any of these rights by contacting our support team at [email protected].

We will respond to all valid data rights requests within a reasonable timeframe. Some requests may require identity verification before we can process them.

gojackpot2 uses cookies and similar technologies to operate the platform, maintain your session, and improve functionality. Cookies help the platform remember your login status, preferences, and session state during your gaming activity.

Types of cookies used on gojackpot2:

• Essential cookies – required for the platform to function. Without these, login, session management, and game access would not work.
• Security cookies – used to detect suspicious login activity and protect your account from unauthorised access.
• Analytics cookies – help us understand how the platform is used so we can improve performance and user experience. Data collected is aggregated and not linked to individual identities.

Most browsers allow you to manage or disable cookies through their settings. Note that disabling essential cookies may affect your ability to log in or use the platform normally.

gojackpot2 is strictly for players aged 21 and above in the Philippines. We do not knowingly collect personal data from individuals under 21. If we discover that an account holder is below the minimum age, the account will be terminated immediately and any associated data will be deleted in line with our retention policy.

If you are a parent or guardian and believe a minor has registered on gojackpot2, please contact us immediately at [email protected] so we can take appropriate action.

gojackpot2 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable legal requirements. When material changes are made, we will update the "Last updated" date shown at the top of this page.

We encourage you to review this policy periodically. Continued use of the gojackpot2 platform after a policy update constitutes your acknowledgement of the revised terms. If changes significantly affect your rights, we may notify you via the email address registered on your account.

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to report a privacy concern, please contact our support team:

Related policies you should also read:

• Terms & Conditions – the full rules governing your use of gojackpot2.
• Responsible Gaming – tools and support for managing your gaming activity.
• FAQ – answers to common questions about accounts, payments, and games.